Terms of service
PAYMENT
We accept the following credit cards for merchandise purchases:
- American Express
- Visa
- Master Card
- Discover
Your credit card will be charged in full at the time that you make your online purchase. Be sure that the name and billing address that you enter matches the name on your credit card and the address where you receive your billing statement. If you have questions about your online transaction, please contact us and we will help you. We are available Tuesday through Saturday, 10am – 5pm EST.
SALES TAX
Sales tax only applies to purchases shipped within the state of Florida and is calculated based upon the county in which your items are shipped.
RING SIZING
We stock our rings in the most common sizes but we understand that not all of us have the same size fingers. The size of each ring is listed in the ring’s “additional information” tab. If the ring that you would like to purchase requires sizing, please call us or send a message using the enquiry tab in the product window and we will tell you about any additional charges that you may incur. Please note that:
- Most but not all rings can be sized. If your ring cannot be sized, chances are we can special order one in your size
- We size most of our rings at no charge to you, however, we may have to charge to size some rings – for example, those that have diamonds all around the shank or size-ups requiring additional metals
- Once sized, your ring will be altered from its original state and therefore nonreturnable
If you are ordering a ring that is not in your size, please call or send us a message so that we can tell you about any sizing charges that may apply. Be sure to reference the SKU number in your message.
GIFT WRAP
Our customers love our beautiful wrap, ribbon and bow! Whether a gift for yourself or another special person, our beautiful presentation will make the occasion extra special.
SPECIAL ORDERS
Prices listed for items that are marked “special order” or that are out of stock are subject to change. Please call for current pricing and availability.
REPAIRS
If your jewelry should ever require repair, we will be here to help. Please return it to us shipping prepaid and insured along with an explanation of the needed repair and your complete contact information. We will then provide you with a repair estimate and gain your approval prior to proceeding. While we have the capability to repair many items in-store, there are some instances when we will need to send your item to the original designer for repair. Typical turnaround time is two weeks but occasionally it may take longer. We’ll be sure to communicate with you throughout the process.